Everytime I try to run the uninstaller, it crashes in Windows XP. I have tried restarting the computer, made sure no other programs are running, and no matter what, it crashes.
I tried running the uninstaller from the Windows Control Panel and from the Sudoku menu item and it crashes the same way no matter what.
Can someone from the company who wrote the uninstaller help?
Thank you.
Uninstaller crashes every time I try to run it
5 posts
• Page 1 of 1
by Pappocom » Thu May 19, 2005 9:04 pm
Hi Sudoser, Wayne here. First reaction: I have no idea what might be causing this problem. I haven't had any reports of it before (which is not to say that it hasn't happened before - just that I haven't had any reports of it).
Has anybody else experienced this?
It might be an idea if you send me an email (using the email button below) and you can take me through it, step by step, in an effort to pin the problem down. I'll get you to check the presence and/or size of various files on your computer, etc...
One idea: had you deleted by hand any of the Sudoku files, before you tried to uninstall the program through either the Control Panel or the Sudoku item on your Programs list?
If you did, it is possible the program interpreted your action as an attempt to defeat the anti-piracy code. But the program shouldn't crash, even so.
- Wayne
Has anybody else experienced this?
It might be an idea if you send me an email (using the email button below) and you can take me through it, step by step, in an effort to pin the problem down. I'll get you to check the presence and/or size of various files on your computer, etc...
One idea: had you deleted by hand any of the Sudoku files, before you tried to uninstall the program through either the Control Panel or the Sudoku item on your Programs list?
If you did, it is possible the program interpreted your action as an attempt to defeat the anti-piracy code. But the program shouldn't crash, even so.
- Wayne
- Pappocom
- Posts: 599
- Joined: 05 March 2005
by Uninstall » Tue Aug 09, 2005 4:07 pm
I get exactly the same issue.
Win XP sp2
First message is :
Application Error
Exception EAccessViolation in module SudokuSetup.exe at 696E970
Access violation at address 696E970. Read of address 696E970
The 'Send error to Microsoft' thing appears, I then get four more messages, all identical:
Error
Runtime error 216 at 7C901010
Clicking okay on one will clear all the error messages.
The Sudoku app runs fine on my machine normally.
Any ideas or fixes?
Win XP sp2
First message is :
Application Error
Exception EAccessViolation in module SudokuSetup.exe at 696E970
Access violation at address 696E970. Read of address 696E970
The 'Send error to Microsoft' thing appears, I then get four more messages, all identical:
Error
Runtime error 216 at 7C901010
Clicking okay on one will clear all the error messages.
The Sudoku app runs fine on my machine normally.
Any ideas or fixes?
- Uninstall
- Posts: 2
- Joined: 09 August 2005
5 posts
• Page 1 of 1
